Averna Support Options for Our Custom Solutions

      Choose a tailored support plan to suit your needs and budget.

      Priority Support

      When you need
      immediate help

      Call us when you require remote or onsite
      assistance with quick turnarounds.

      Flex Support

      Prepaid bundles
      for timely coverage

      Draw from a bank of hours for crunches or
      specific needs with tailored response times.

      PremiumSupport

      Ensure continuity and
      minimize production risks

      Rest assured with predictive maintenance,
      dedicated resources and guaranteed SLAs.

      Contacting Support

      support@averna.com

      Quick Links: Support Account Login • Remote Support (Europe only)

      Our Global Support Network

      From North America to Asia and throughout Europe – we’ve got you covered!

      You Are in Good Hands with Averna

      Expertise

      Expertise

      Senior engineers with
      multiple skillsets and diverse technology/project experience

      Coverage

      Coverage

      North America, Europe, Asia
      9 offices in 7 countries,
      plus a partner network

      Service

      Service

      Wide range of Support packages
      and tailored service-level
      agreements (SLAs)

      How are Averna products and systems covered?

      400

      Employees

      9

      Global Offices

      6000

      Completed Client Projects

      30

      R&D Staff

      “We selected Averna because of their technical expertise, solid international reputation and local project-execution capabilities. The solution they proposed was exactly what we were looking for and at the right price point.”

      – Alan Montoya, Mechanical Design Engineer, Continental

      “Averna helps us to guarantee zero defects for our customers. They are a one-stop-shop for integrated test solutions and they are always flexible towards our needs.”

      – Claude Berth, Equipment Engineer & Metrology, SAS Automotive Belgium

      “Averna helped increase our bandwidth during peak periods, working together with our in-house team to create automation software for our NPI test stations. Our experience working with Averna for this project was extremely positive.”

      – Hamid Khazaei, Production Test Director, Opnext